Privacy and Cookie Policies

Legal Notice

Welcome to the DigiPen website. This website is owned by DigiPen Institute of Technology Europe-Bilbao SL, hereinafter DigiPen, registered in the Mercantile Registry of Bizkaia, volume 5042, page 97, registration 1, with Tax Identification Number B95570339 and registered office at Ribera de Zorrotzaurre, 2. 48014 Bilbao.

Intellectual Property

The contents of this website, texts, images, sounds, animations, etc. as well as its graphic design and source code are protected by Spanish legislation on intellectual and industrial property rights in favor of DigiPen USA. Therefore, it is totally forbidden to do so, production, distribution or public communication, in whole or in part, without the express authorization of DigiPen USA.

Web Content and Links

In DigiPen we are not responsible for the misuse of the contents of our website, being the sole responsibility of the person accessing or using them. Nor do we assume any responsibility for the information contained in the web pages that can be accessed by links or search engines from this website.

Update and Modification of the Web Page

DigiPen reserves the right to modify or eliminate, without prior notice, both the information contained in its website and its configuration and presentation, without assuming any responsibility for it.

Indications on Technical Aspects

DigiPen does not assume any liability that may arise from technical problems or failures in the computer equipment produced during the connection to the Internet network, as well as damages that may be caused by third parties through illegitimate interference beyond DigiPen’s control. We are also exonerated from any liability before possible damages or losses that the user may suffer as a result of errors, defects or omissions in the information we provide when it comes from sources outside of our control.

Privacy Policy

I. Who is responsible for processing your data?

Responsible: DigiPen Institute of Technology Europe Bilbao S.L. N.I.F B95570339
Address: Ribera de Zorrotzaurre, 2. 48014 Bilbao (Bizkaia)
To contact the data protection delegate: lopd@digipen.es

This privacy policy (hereinafter, the “Privacy Policy”) applies to all personal data that the user provides to DigiPen.

For the purposes of this Privacy Policy, “User” must be understood as any natural person interested in the University and the services that DigiPen offers through its web pages. DigiPen, as responsible for the processing, will request when necessary, prior to the provision of their personal data, the User’s consent to this Privacy Policy, along with any other aspect that requires prior authorization. The purpose of the DigiPen Privacy Policy is to provide transparency to the information on how we treat your data and protect the information on the Internet and the data that the user may enter on the web.

The User may contact DigiPen via the email lopd@digipen.es with any doubt or necessity concerning data protection.

II. For what purpose do we process your personal data and with what legitimacy?

The User is hereby informed that DigiPen may process the personal data provided by the User through the online forms for the purposes indicated below, to the extent that there is a legal basis for each treatment as explained later:

1. To manage the request for information in relation to the University’s activities.

   • The legal basis for the treatment of the data of users requesting information on the website is the consent.

2. To manage applications for admission of new students, re-admission of former students and management of registered students who have a user profile on the website or in the Student Record System (SRS).

   • The legal basis for the processing of the data of potential students and current students is the execution of a contract with the interested party or for the application at the latter’s request of pre-contractual measures. It should also be considered that the processing is necessary for the fulfilment of a legal obligation applicable to the person responsible for the processing who must formalize the registrations based on data required by Universities’ legislation.

3. DigiPen maintains interest-relations with institutions, organizations related to the university, other universities, administrations, companies, suppliers and businesses in general in which natural persons work as contacts for legal entities. These contact persons represent a database registered in the DigiPen information systems.

   • The legal basis for the treatment of contact data is the legitimate interest that DigiPen has in maintaining the necessary commercial, institutional or protocol relationships. DigiPen considers the interests, rights and freedoms of those affected and weighs them to the extent required by the relevant law to ensure that due privacy is not affected by the application of legitimate interest.

DigiPen, at the time of registration, will collect and process the personal data essential for the registration of students or to attend their request or query. The fields marked with an asterisk or that indicate required are of obligatory fulfillment without which DigiPen will not be able to give correct fulfillment of its request.

III. How long do we keep your data?

DigiPen will keep the data of its students while their academic relationship with the University lasts and after that, the data will be kept according to the provisions of the filing and documentation regulations applicable to university degrees and academic records.

The data of contacts and potential students will be kept for the duration of the relationship of interest that binds him/her DigiPen until the corresponding deletion is requested or the consent is revoked when appropriate. In any case, they will be kept if they are necessary for the formulation, exercise or defence of potential claims and/or whenever the applicable legislation permits.

IV. Who has access to your personal data?

By accepting this Privacy Policy, the User understands that DigiPen is a University whose headquarters are located in the US so the data provided on this website may be communicated to the US while maintaining the stated purpose. For more information about the above guarantees you can contact DigiPen through the means established in section I.

In addition to the foregoing, DigiPen may make transfers or communications of personal data to meet its obligations to the Public Administrations, in cases that are required, in accordance with the legislation in force at any time and, if applicable, to other bodies such as State Security Forces and Agencies and Judicial Bodies.

International Data transfers

DigiPen Institute of Technology Europe - Bilbao carries out international data transfers to DigiPen USA within the framework of its corporate relations. Specifically, communications of personal data identifying name, surname, telephone number and email are made for administrative management purposes in response to requests for information and enrollment and computer security and data backup. Communications through the firewall and VPN are protected by AES128 / SHA1 encryption.

In this way, data transfers are carried out between the entities that make up the DigiPen group based on the unequivocal will of the interested person to obtain information about the education activity or for the execution of contractual enrollment measures at the request of the interested person, in accordance with the provisions of articles 6.1 sections a) and b) and 49.1 sections a) and b) of the General Data Protection Regulation.

You can get additional information on the guarantees applied, as well as exercise the rights of access, rectification, deletion, opposition, limitation by sending a request to lopd@digipen.es.

V. What are the users’ rights?

DigiPen informs the User of their option to exercise the rights of access, rectification, opposition, deletion, portability and limitation of the processing of personal data collected by DigiPen.

Said rights may be exercised free of charge by the User, and in his case whoever represents him/her, by means of a written and signed request addressed to lopd@digipen.es.

In addition to the foregoing rights, the User shall have the right to withdraw the consent granted at any time through the procedure described above, without such withdrawal of consent affecting the lawfulness of the processing prior to its withdrawal. DigiPen may continue to treat the User’s data to the extent permitted by applicable law.

DigiPen reminds the User that they have the right to file a claim with the Spanish Data Protection Agency.

VI. Disabling the service of sending commercial communications

As mentioned in the previous section, the User has the right to revoke at any time the consent given to send commercial communications with the simple notification to DigiPen by which s/he informs that he does not wish to continue receiving commercial communications. For this, the User may either revoke his consent in the manner described in the previous section or click on the link included in each commercial communication, thus cancelling the sending of electronic commercial communications.

VII. What security measures are implemented?

DigiPen is committed to fulfilling its confidentiality obligations of personal data and its duty to save them, and will take the necessary measures to prevent any alteration, loss, or unauthorized access, in accordance with the provisions of applicable regulations.

DigiPen has implemented the technical and organisational security measures necessary to ensure the security of your personal data and prevent their alteration, loss and treatment and/or unauthorized access, taking into account the state of the technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or from the physical or natural environment, in accordance with the provisions of the applicable regulations.

VIII. Links

The DigiPen website may include hyperlinks to other sites that are not operated or controlled by DigiPen, such as some social networks. DigiPen does not guarantee, nor is responsible for the legality, reliability, usefulness, veracity and timeliness of the contents of such websites or their privacy practices. Please, before providing your personal information to these non-DigiPen websites, please note that compliance with data protection may differ from ours.

IX. Modification of the Privacy Policy

DigiPen may modify its Privacy Policy in accordance with the applicable legislation at any time. In any case, any modification of the Privacy Policy will be duly notified to the User so that s/he is informed of the changes made in the processing of his/her personal data and, in the event that the applicable regulations so require, the User may grant their consent.

Cookies Policy

1. What are cookies and what are they used for?

Cookies are small text files stored on your computer, mobile phone, or tablet which contain information on internet browsing.

2. What categories of cookies are used on our website?

Depending on the organization that sets cookies:

• First party cookies: These are cookies sent from our domain to your computer or device in order to provide you with the services we offer.

• Third party cookies: Third party cookies are sent to your computer or device from a domain not run by us and set by a different organization, for example, the cookies used for Google search statistics, social networks, etc.

Depending on their storage time:

• Session cookies: Session cookies are designed to gather and store information only temporarily during a browsing session.

• Persistent cookies: This type of cookie is saved on your computer for a fixed period of time ranging from several minutes to several years. Stored information may be accessed and managed by the organization that is responsible for the cookie.

Depending on their purpose:

1. Technical cookies: Technical cookies allow the user to browse to a website, platform or application, and use the different options or services that provide, for example, control web traffic and data transfers, session logging, access restricted parts of the site, record the elements of an order, make an online purchase, subscription, or event, use browsing security features, and store the content of audio or video files shared through social networks.

2. Personalization cookies: Personalization cookies allow users to access web services with certain predefined elements, established through a series of criteria on the user’s computer; these include language preferences, the type of browser used to access services, the regional configuration from where the service is accessed, etc.

3. Analytical cookies: Analytical cookies allow their owner website to track and analyze information on users’ behavior when visiting the various pages on the site. The data collected through this type of cookie is used to measure activity on the web page, application, or platform, and to construct user browsing profiles for the visitors of said pages, applications, and platforms, in order to improve user experience, and allow for better service.

4. Advertising cookies: Advertising cookies enable the effective management of the advertising spaces included in the providing website, application, or platform, established through a series of criteria such as edited contents or advertisements’ display frequency.

5. Behavioral advertising cookies: Behavioral advertising cookies enable the effective management of the advertising spaces included on the providing website, application, or platform. Behavioral advertising cookies store information on users’ behaviors obtained through constant observation and profiling of users’ browsing habits, so that advertising on the website is targeted at users’ specific browsing profiles.

3. List of cookies used on DigiPen Europe Bilbao’s website (DigiPen.es) and associated sub-domains

DigiPen employs first party cookies in website browsing in order to customize users’ interfaces and improve user experience.

It also uses third-party cookies to analyze browsing information so that we can measure and improve the performance of our site. This website also uses the Google Adwords remarketing tool, which allows ads to be published on the Google Content Network based on previous visits by users to our website. To achieve this, our website includes a remarketing code or tag that configures cookies to determine the type of advertisement that will be shown to the user according to the navigation they have made through it. The remarketing lists are stored in a database on Google’s servers, where all the cookie IDs associated with each list or category of interest are stored. If you wish, you can disable the use of cookies by external providers through the Network Advertising Initiative page of Google Marketing Platform or control the use of device identifiers in your device settings. Likewise, we inform you that we use the following cookies to carry out advertising campaigns and to know user statistics:

• Twitter cookie, according to the provisions of its privacy policy and use of cookies.

• Facebook cookie, according to the provisions of its Cookies Policy

• Hubspot cookie, according to the provisions of its Cookies Policy

• Linkedin cookie, according to the provisions of its Cookies Policy

4. List of third party cookies providers for the domain DigiPen.es and associated sub-domains

5. How can I enable / disable cookies?

This is a list of web links to allow, block, or eliminate cookies installed on your device through the setting of your internet browser options. In case you do not allow the installation of cookies on your browser you may not be able to access some particular services.

• Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-419

• Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

• Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

• Safari for iPhone, iPad, iPod: https://support.apple.com/en-us/HT201265

• Opera: https://www.opera.com/help/tutorials/security/privacy/

Therefore, the user may refuse data or processing by refusing the use of cookies through the appropriate setting of internet browsers. Nevertheless, users must be aware that refusing the use of cookies may affect the full functionality of this website.

Having read all the information above, users are warned that by browsing our website without the appropriate internet browser modifications to prevent cookies installation they are providing their consent to the installation of the mechanisms, in agreement with Article 22.2 of Law 34/2002 on Information Society Services and Electronic Commerce.